Astra Insurance, part of PT Astra International Tbk–a national company that has 272 subsidiaries including the automotive, financing services and insurance sectors–on Thursday (7/12/2023) won one of the Best Industry awards Marketing Champion 2023 in the Insurance Sector category in Marketeer of the Year 2023 on behalf of Christopher Pangestu, President Director of Astra Insurance.
He is considered successful in leading Astra Insurance with his contributions and a series of business strategies in facing various challenges well.
Quoted from the official Astra Insurance release as received by , this award was given by MarkPlus, a consulting institution owned by Hermawan Kartajaya at the MarkPlus Conference 2023 which took place in the ballroom of The Ritz Carlton Jakarta.
Left-right: Chairman of the Jury, Arief Yahya; President Director of Astra Insurance, Christopher Pangestu; and Member of the Jury, Y.W Junardy when presenting the award for the title of The Best Industry Marketing Champion 2023 in the Insurance Sector category at Marketeer of the Year 2023 which was achieved by Christopher thanks to his leadership, contribution and a series of business strategies to maintain performance and develop Astra Insurance in a better direction. good [Astra Insurance]. Since 2006, MarkPlus, Inc., in collaboration with Marketeers and the Indonesia Marketing Association (IMA) has consistently given appreciation and awards to great figures in the field of marketing in Indonesia who can be used as benchmarks and have an impact on the business performance of each company and the wider community.
The assessment of this awards event was carried out strictly by a panel of judges consisting of senior Markplus Inc. officials, the board of directors of the Indonesia Marketing Association, as well as award recipients in previous editions. The assessment is divided into three stages, namely Nominee Acceptance Data, Judging Criteria, and Nominee Eligibility Criteria.
“With the support of our shareholders, employees, management, shareholders, business partners and customers, Astra Insurance can maintain and ensure that the company develops in a better direction. Because we believe that a company cannot move and stand alone, especially in an instant “said Christopher Pangestu, President Director of Astra Insurance after receiving the prestigious Marketeers and MarkPlus awards.
“We will consistently plan and implement strategies which will then be implemented so that we can continue to grow in terms of performance for all employees from time to time. “We hope that what we instill and implement during this time and in the future cannot be separated from our vision to provide peace of mind in order to become the most sustainable general insurance in Indonesia and provide benefits to the environment and society,” he added.
Astra Insurance always prioritizes service quality in accordance with one of the company’s core values, namely customer first. Astra Insurance consistently develops its products and services to provide the best quality and make things easier for customers.
The company also provides acquisition and claims processes, both through offline and online channels, at among others, Garda Oto customers can visit Garda Center branch offices and outlets directly or access the myGarda application and the gardaoto.com website to contact Garda Access.
Garda Oto also has a 24-hour WhatsApp-based Garda Access on number 08950 1 500 112 which allows customers to be able to obtain product-related information and even request emergency services via chat.
For Garda Medika participants, there is Garda M-Klinik which is a mobile clinic which can provide health services to Garda Medika customers, especially those who do not have access to an in-house clinic or can access Garda Mobile Medcare which is equipped with the E-Consultation feature, E -Claim, and Express Appointment.
Not only in terms of quality and reliable service features, Astra Insurance also has advantages in terms of credibility and global recognition for its performance. In early 2023, Astra Insurance strengthened the company’s credibility and reputation through a global insurance rating from the international insurance rating agency AM Best.
From this activity Astra Insurance received an A- “Excellent” rating or the highest rating for a national insurance company in Indonesia. This rating reflects international recognition of Astra Insurance’s excellent financial strength and ability to fulfill all company obligations, especially to customers.
Astra Insurance continues to prioritize sustainable growth through balancing its business portfolio by continuously adapting through the development of the latest innovations, both in terms of products, distribution channels and services.
Astra Insurance’s own performance which continues to grow and develop was not built overnight but is the result of commitment that has been embedded and built little by little by all stakeholders, the implementation of a strong culture
